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Our Customer First training is the customer service training program of choice for many Fortune 500 Companies, their frontline workers and management personnel.  Klaōd Solutions is excited to offer this world class customer service training to your organization.  We know it can elevate your level of service and provide your customers with wow experiences!

Klaōd Solutions is a customer support outsourcing company that provides customer service excellence to companies and organizations globally. We utilize the latest innovative tools, research, and communication strategy to elevate our client’s customer experience, and can do the same for you at a fraction of the cost of other outsourcing companies.

Whether yours is a large corporation, a small start-up, or long-time government agency, every organization would benefit from an assessment of its leadership style and skills.  Some leaders prefer to dictate to their people, while others take a more collaborative approach.

Organizations seldom make time for team building activities; however, these are the most important investments an organization can make for its people.  When planned and executed successfully, team building activities can do many things for a company.

See What Our Employees Are Saying

Research shows that happy people are more productive. It’s not that they work more hours but that they accomplish much more than their discontented colleagues.  At Klaōd Solutions, we believe that investing into the development and happiness of team members will translate directly to the success of your company.  Here’s just a few comments from team members about our company:  

"This is a great work environment. We have great leadership who are motivational, inspirational, and uplifting to all team members. I also love the fact that I can work from home and that I have diverse work hours to choose from."

Reuben Sheck(Customer Care Specialist)

"All of my past employers never cared about me progressing as an individual. They didn't share their knowledge so that I could become more resourceful. But the Kuaeas are helping our Klaod family grow way beyond what I expected. Thank you for pushing me. Thank you for being the best bosses, mentors, and great leaders. I will forever be grateful and I am excited to see how far we can go."

Geraldine Gaseata(Customer Care Specialist)

"The most consistent and what I believe to be the greatest quality of Klaod Solutions is the attention to detail in the training and work. Not only does the training cover the 'what' to do, it covers 'how' and more importantly 'why.' The insight that is gleaned provides valuable skills and knowledge that can also be applied to future opportunities."

Fynn Peck(Customer Care Specialist)

From day one, the Kuaeas have shown nothing but sincerity towards us team members. Some workplaces I've been to had a vibe of 'I'm just here to get my 8 hours and go home. But you won't get that at Klaod Solutions. When I wake up every morning, I'm already excited to go into work. I'm excited to see my coworkers. It's like a family here. That's what Klaod Solutions is. Connection. Empathy. Growth. The Kuaeas have invested so much to help us all grow. And I plan to give back to them by working to the best of my abilities.

Na Senio(Customer Care Specialist)

"I honestly love working here, not only because I love my team members, but my leaders as well. The support that I get everyday was not what I expected. I have learned a lot, not only about the job, but with life lessons. For that I'm indeed grateful. Thank you so much for all that you do Kuaeas. Know that your service for the community and all of us never goes unnoticed."

Amata Fa’aofo(Customer Care Specialist)

"I love working at Klaod Solutions. I love how we communicate as a team, how we motivate each other. My favorite part of the day is when we gather in groups to share ideas. I didn't expect to actually work at an office and enjoy it this much."

Candace Tunoa(Customer Care Specialist)