Our Customer First training is the customer service training program of choice for many Fortune 500 Companies, their frontline workers and management personnel.  Klaōd Solutions is excited to offer this world class customer service training to your organization.  We know it can elevate your level of service and provide your customers with wow experiences! 

Our Customer First training was distilled from more than 30 years of professional experience and training in the hospitality, travel, retail, and tech industries.  We have organized the most effective service standards and insightful consumer research into a super fun, highly interactive, power packed series of customer service training modules.  

We will customize our training modules to include your mission, vision, and values; and, we can facilitate our entire training program over a two day workshop. Whatever your schedule, we know that your engagement in our premier Customer First training, and the commitment of your team members to develop our Customer First habits, will empower them to:​

  • Provide unsurpassed customer service
  • Transform your customer experience
  • Reduce customer defections and increase loyalty
  • Boost your organization’s reputation and bottom line


Whether yours is a large corporation, a small start-up, or mature government agency, every organization could benefit from an evaluation of its leadership style and skill set.  Some leaders prefer to dictate to their people, while others take a collaborative approach, each with varying effects as to the organization’s growth or stagnation.  The success of any organization is directly connected to its leadership, their style and skill set, and the culture they create. 

With more than 20 years of management experience in multiple Fortune 500 companies and non-profit organizations, we at Klaōd Solutions have developed transformative workshops featuring leadership fundamentals.  Our highly interactive, research based workshops will enable leaders to see themselves objectively, and develop the skill set to lift their organization to the next levels. 

We can customize a workshop specific to your needs following an initial consultation. Here are just a few of the transformative workshops that innovative organizations have requested: 

  • Ethics in the Workplace
  • Learning Styles & Effective Communication
  • From Individual Employees to Effective Teams 
  • Leading Productive Meetings
  • Employee Experience Shapes Customer Experience

Contact us today so we can help you take your organization to new heights. With Klaōd Solutions, the sky is just the beginning.


Organizations seldom make time for team building.  However, these activities are the most important investments an organization can make for its people.  When planned and executed successfully, team building activities:

  • Build Trust
  • Mitigate Conflict
  • Encourage Communication
  • Increase Collaboration

We specialize in producing these outcomes for our clients. With Klaōd Solutions, your team building activities will not only be fun and insightful, but will develop more engaged employees and improve company culture so as to boost productivity and profitability. Contact us today so that we can plan and execute the best team building activities for you and your organization.

Companies We've Provided Solutions For